Value Stream Mapping

Discover this powerful tool related to a lean operation using techniques that will improve the efficiency, quality and cost of a value stream. Learn to define and identify value streams for analysis, how to map the current state, and how to create a future state to improve the processes in your organization.

Seminar Content
Value Streams and Lean Principles

  • Defining Your Customers
  • What Customers Value
  • Value Streams
  • Business Strategy
  • Customer Value Workshop
  • Value Chains
  • Lean Concepts

Defining Your Value Stream

  • Choosing Your Value Stream
  • Identifying Your Important Customer-oriented Processes
  • Systems of Processes
  • Inputs and Outputs

Value Stream Mapping

  • Mapping the Current State
    - Production Example
    - Office Example
  • Mapping Workshop

Measuring Current Performance

  • Selecting the Right Performance Metrics
  • Gathering Information
  • Communicating Current Performance

Targeting Improvements

  • Identifying Strategic Improvement Points
  • Scope, Resources and Management Support
  • Mapping the Future State

Improvement Tools and Plans

  • Using Kaizen Events to Drive Improvement
  • Action Plans
  • Visual Controls and Their Role in Value Stream Management
  • Process Failure Mode and Effects Analysis

Implementing the Improvements

  • Managing Change
  • Institutionalizing the Improvements
  • Using Internal Management System Audits to Reinforce and Drive
  • alue Stream Improvements

Measuring Ongoing Performance and Managing the Value Stream

To request a quote, contact:
Elena O'Connor, On-site Programs
Phone: (734) 487-4926


 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 481-0509

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