Location and Date:
Quantity:

QMS for Business

The seminar looks at how to turn your quality management system into a powerful tool to help you successfully deploy and execute your business plan and strategy. Increase management support and get the resources you need by aligning what you manage at the process level with top management's priorities at the strategic level.

Seminar Content
Business strategy
Mission, vision and values
Strategic goals
Three primary business strategies
Execution

Measuring strategic performance
Traditional financial indicators
Business operating systems
Balanced scorecards
Strategic objectives
Strategy deployment

Quality management system linkages
Customer perspective
Internal business process perspective
Learning and growth perspective
The systems approach to management
The process approach to management
Monitoring process performance
Continual improvement of processes

Strategy deployment through the quality management system
Casual models ? mapping cause and effect
Reviewing and expanding the scope of the quality management system
Aligning process metrics with strategic goals
Developing process criteria to ensure performance
Improving strategic process performance
Auditing for strategic performance

Quality objectives and strategic initiatives
Aligning quality initiatives with the organization's strategy

Who Should Attend
Designers, tooling and process egineers, quality managers and engineers, detailers, CAD operators, inspectors, CMM operators, machinists and tool and die makers.

Related Seminars
ISO/TS 16949:2002
ISO 9001:2000 Quality Systems
Effective Management of Continuous Improvement

Seminar Fee: $725
All meals, excluding dinner, are included.

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.



 
   


Eastern Michigan University
Center for Quality

2000 Huron River Drive, Suite 101
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 481-0509

       View our Privacy Policy
EMU Home