System-Wide Performance Excellence

In this one-day workshop, participants will learn how they can use the Malcolm Baldrige Criteria for Performance Excellence as a framework for exceptional organizational planning, performance and results.

Seminar Content
History and Overview
Criteria for Performance Excellence Goals
Core Values and Concepts
Criteria for Performance Excellence Framework
Resources, Opportunities and Next Steps

Who should attend
Senior leaders, managers, organizational change agents and others interested in creating high-performance, high-integrity organizations

 


 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 487-2316

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