Coaching for Superior Performance

Effective leaders are also effective coaches. This seminar provides essential coaching skills and allows participants to practice what they've learned in a series of workshops.

Seminar Content
Basic Coaching

  • The Importance of Coaching
  • Coaching Benefits
  • The Four Components
  • Coaching Roles

The Superior Coaching Model

  • Understanding the Superior Coaching Model
  • Key Values and Essential Characteristics
  • Critical Skills
  • Core Conversation
  • Performance Applications

Coaching in Practice

  • Communicating Respect
  • Attending and inquiring
  • Reflecting
  • Providing Feedback
  • Resolving Problems
  • Planning and Controlling
  • Leading

Setting Goals and Performance Objectives

Resolving Employee and Workplace Problems

  • Common Problems
  • Resolution Strategies

Developing Employees

Who Should Attend
Supervisors, potential supervisors, first-line managers, team leaders, managers and executives

Related Seminars
Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.


 
   


Eastern Michigan University
Center for Quality

2000 Huron River Drive, Suite 101
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 481-0509

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