ISO 9001:2000 for Education

The ISO 9001 standard has been revised to better address the service sector. Find out how this powerful, proven model can be used to help gain the most out of your quality system.

Seminar Content
The Process Model of Quality Management
The Eight Quality Management Principles
Overview of ISO 9001:2000
The Quality Assurance
The ISO Philosophy

Quality Management System
Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and Improvement

Implementing ISO 9001:2000 for Education ISO 9001
and the Malcolm Baldridge National Quality Award Model

Who Should Attend
Personnel Involved in the evaluation, maintenance, or improvement of ISO 9001:2000

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.


 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 487-2316

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