ISO 9001: 2000 for the Health Care Industry

Find out how this powerful model can be used to help gain the most out of your quality system. Case studies and examples specifically focus on the health care industry.

Seminar Content
The Process Model of Quality Management
The Eight Quality Management Principles
Overview of ISO 9001:2000
The Quality Assurance
The ISO Philosophy

Quality Management System
Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and Improvement

ISO 9001 and Other Quality Management Systems
JCAHO and NCQA

Who Should Attend
Personnel Involved in the evaluation, maintenance, or improvement of ISO 9001:2000

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.


 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 487-2316

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