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Internal Quality System Auditing
This activity-based seminar provides the participants with
the skills needed to successfully plan and conduct process-based
audits to the ISO 9001: 2000 quality system standard and its
sector-specific variations. Process-based checklists that
guide auditors through the audit process are included.
Seminar Content
ISO 9001: 2000 and the Process Approach to Quality
Management
- Process defined
The Process Approach
Process
Management
Overview of ISO 9001: 2000
- Overview of ISO/TS 16949: 2002
Introduction to Quality System Auditing
- Terms and Definitions
- Audit Types
- Why Audit?
- Overview of the Audit Process
- Auditing Processes versus Elements
Phase I - Audit Planning
- Audit Scope and Objectives-Selecting
the Processes to be audited
- Selecting the Audit Team
- Identifying and Collecting Information
- Planning the Audit Strategy Using the
Process Approach
- The Audit Plan
Developing the Audit Checklist
- Review of the Process Audit Checklists
Phase II - Audit Execution
- The Opening Meeting
- Interviewing Skills
- Managing Conflicts
- Audit Techniques
- Sampling
- Documenting Observations
- Summarizing Audit Findings
- Team Meetings
- The Closing Meeting
Phase III - Audit Reporting
Phase IV - Verification of Audit
Corrective Actions
Audit Program Development
A set of process-based checklists in included
with this course. Specifically designed to help auditors make
the transition from element-based to process-based audits,
these checklists guide the auditor through the entire audit
process.
Who Should
Attend
Internal quality auditors, audit program managers and other
individuals involved in the internal auditing to the ISO 9001:
2000, ISO/TS 16949: 2002, and/or any similar quality system
standard.
Prerequisites
A general knowledge of the base quality system standard is
recommended. A brief overview of the ISO 9001:2000 quality
management system standard and ISO/TS 16949: 2002 is included
in the course.
Related Seminars
ISO 9001 : 2000 Quality Systems
ISO/TS 16949 Quality Systems
Related Core Tools
Executive Management of Business Improvement w/QOS
Seminar
Fee: $595
All meals, excluding dinner, are included.
Each participant will receive a comprehensive
manual and a Certificate of Completion at the close of the
seminar.
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