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Executive Management of Business Improvement w/QOS

Gain the power and efficiency of aligning your continous improvement process(e.g. Six Sigma) and your organization's strategic goals and objectives, business plan, work activities and quality system.

Seminar Content
Overview of Managing Continuous Improvement
Defining the Mainstay Process
Enabling Process
Management's Role
Integrating the Improvement Process and the Quality System

Deploying the Corporate Strategy
Corporate Strategy and Customer Focus
The Business Plan
The Situation Analysis
Reviewing/Establishing a Vision
Motivating Employees
Selecting Metrics and Setting Improvement Goals
Establishing Teams

Implementing the Continuous Improvement Process
Formatting the Team Reports for Management Review
The Management Review Manual
Holding a Management Review (Lecture and Applied Workshop)
Review and Analyze Performance Data (Lecture and Applied Workshop)
An Overview of Continuous Improvement Approaches (Six Sigma, Lean Manufacturing, Mistake-Proofing, Process-Based Management)

Who Should Attend
Managers at any level interested in promoting, guiding and tracking improvement in all areas of an organization.

Prerequisites
Basic Familiarity with continuous improvement concepts.

Related Seminars
ISO 9001 : 2000 Quality Systems
ISO/TS 16949 : 2000
Cost of Poor Quality
Team Problem Solving

Seminar Fee: $795
All meals, excluding dinner, are included.

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.



 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 487-2316

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