Date and Location:
Quantity:

Cost of Poor Quality

A powerful one-day seminar that focuses on methods for identifying, collecting and analyzing poor quality costs, and the steps needed to minimize those costs to create more bottom-line profit.

Seminar Content
Cost of Quality (COQ) Concepts

  • COQ History
  • Quality and Productivity
  • The Three Sources of Cost Reduction
  • COQ Goal
  • COQ Management
  • The Dynamic Cost of Quality Model
  • Avoiding the Problem of Having "Perfect Data"

Implementing a COQ System

  • Management Involvement
  • Determining the Scope of COQ
  • Brainstorming COQ Components
  • COQ Tracking Codes
  • The COQ Structure
  • Cost Collection Strategy
  • Cost Reduction Teams
  • COQ Reporting

Management Review and the COQ

  • The Management Review
  • Team Problem Solving: Manufacturing and Systems
  • Pareto Charts
  • Trend and Goal Analysis
  • Problem Resolution Report
  • Verification Over Time

Who Should Attend
Individuals involved with Cost of Poor Quality and Cost Reduction Activities

Related Seminars
ISO 9001: 2000 Quality Systems
ISO/TS 16949:2002 Quality Systems
Executive Management of Business Improvement w/QOS
Six Sigma Concepts
Team Problem Solving

Seminar Fee: $495
All meals, excluding dinner, are included.

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.



 
   


Eastern Michigan University
Center for Quality

2000 Huron River Drive, Suite 101
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 481-0509

       View our Privacy Policy
EMU Home