Continuous Improvement Methods

This two-day seminar introduces a variety of approaches to continual improvement. Focus will be on establishing, guiding and managing continuous improvement initiatives in any organization.

Seminar Content
Overview of Managing Continuous Improvement

• Defining the mainstay process
• Enabling process
• Management’s role
• Integrating the improvement process and the quality system

Deploying the Corporate Strategy

• Corporate strategy and customer focus
• The business plan
• The situation analysis
• Reviewing/Establishing a vision
• Motivating employees
• Selecting metrics and setting improvement goals
• Establishing teams

Implementing the Continuous Improvement Process

• Formatting the team reports for management review
• The management review manual
• Holding a management review (lecture and applied workshop)
• Review and analyze performance data (lecture and applied workshop)
• An overview of continuous improvement approaches (Six Sigma, lean manufacturing, mistake-proofing)

Strategy Deployment

• Causal models – mapping cause and effect
• Aligning process metrics with strategic goals
• Developing process criteria to ensure performance
• Improving strategic process performance
• Auditing for strategic performance

To request a quote, contact:
Elena O'Connor, On-site Programs
Phone: (734) 487-4926