ISO/TS 16949: 2009 Quality Management Systems for Automotive Suppliers
The requirements of ISO/TS 16949:2009 promote a process approach
for the design, production, installation and service of automotive
products, which can result in increased quality, a reduction
in variation and increased efficiency. Gain a solid awareness
of the standard, including the process approach to quality management,
and an understanding of how it is necessary and valuable to
your overall business management system.
Seminar Content
The process approach
- Why the process approach?
- Processes, activities and quality benefits of the process
approach
- The importance of managing systems of processes
Quality management system
- General requirements
- Identifying key processes
- The importance of measurement
- The importance of results
- QMS documentation
- QMS records
Management responsibility
- Demonstrating management commitment
- Quality policy and objectives
- The management representative
- Internal communication
- Management review
- Infrastructure
- Work environment
Product realization
- Quality planning for automotive
- Determining customer expectations
- Customer communications
- The design and development process
- Purchasing
- Product realization
- Control of monitoring and measuring devices
Measurement, analysis and improvement
- Monitoring and measurement v Controlling nonconforming
product
- Analysis of data
- Continual improvement
- Corrective action
- Preventive action
To request a quote for on-site training, contact:
Elena O'Connor, On-site Programs
Phone: (734) 487-4926
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