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ISO/TS 16949: 2002 Quality System for Automotive Suppliers

The requirements of ISO/TS 16949:2002 promote a process approach for the design, production, installation and service of automotive products, which can result in increased quality, a reduction in variation and increased efficiency. Gain a solid awareness of the standard, including the process approach to quality management, and an understanding of how it is necessary and valuable to your overall business management system.

Seminar Content

The process approach

  • Why the process approach?
  • Processes, activities and quality benefits of the process approach
  • The importance of managing systems of processes

Quality management system

  • General requirements
  • Identifying key processes
  • The importance of measurement
  • The importance of results
  • QMS documentation
  • QMS records

Management responsibility

  • Demonstrating management commitment
  • Quality policy and objectives
  • The management representative
  • Internal communication
  • Management review
  • Infrastructure
  • Work environment

Product realization

  • Quality planning for automotive
  • Determining customer expectations
  • Customer communications
  • The design and development process
  • Purchasing
  • Product realization
  • Control of monitoring and measuring devices

Measurement, analysis and improvement

  • Monitoring and measurement v Controlling nonconforming product
  • Analysis of data
  • Continual improvement
  • Corrective action
  • Preventive action

Who Should Attend
Anyone actively involved in planning, developing or managing a quality system to satisfy the ISO/TS 16949 quality system.

Related Seminars
Internal Quality System Auditing
Advanced Product Quality Planning
Production Part Approval Process
Process FMEA with Control Plans
Design FMEA and the Robust Tools

Seminar Fee: $595
All meals, excluding dinner, are included.

Each participant will receive a comprehensive manual and a Certificate of Completion at the close of the seminar.



 
   


Eastern Michigan University
Center for Quality

103 Boone Hall
Ypsilanti, MI 48197
Barbara Hopkins, Director


Phone: (734) 487-2259
Toll Free: (800) 932-8689
Fax: (734) 481-0509

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